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Documentation Index

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Supa offers three plans designed to scale with your network — from a small team getting started with digital checklists to a large enterprise with hundreds of locations and complex compliance requirements. Every account starts with a 30-day free trial on Growth features, with no credit card required and support for up to 10 locations.

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Plans

Free

$0 / monthEssential tools for small teams getting started with digital operations.
  • Up to 5 users, 3 templates
  • Unlimited locations and checks
  • Checklists and incident reports
  • Basic analytics and task assignment
  • In-app chat, Heads Up, Roster
  • Training and onboarding tools
Start for free

Growth

$6.99 / user / monthEverything in Free, plus advanced tools for organizations scaling across locations.
  • Unlimited templates
  • Advanced reporting and analytics
  • Remote task verification
  • SSO integration
  • Granular permissions and access control
Start free trial

Enterprise

Custom pricingMaximum security, control, and support for large distributed networks.
  • Per seat or per location pricing
  • SSO and SAML
  • Dedicated support team
  • API access and webhooks
  • Custom pricing model
Book a consultation
Start with the Free plan to set up your templates and invite your team. Upgrade to Growth when you need advanced analytics, remote task verification, or SSO — or when your team grows beyond 5 users.

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How to upgrade or change your plan

To change your plan at any time, go to Settings > Billing > Change Plan, select the plan you want, and confirm. Upgrades take effect immediately. If you downgrade, the change applies at the start of your next billing period.

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FAQ

When you sign up, you automatically get 30 days of full Growth features — unlimited templates, advanced analytics, remote task verification, granular permissions, and SSO. The trial supports up to 10 locations. No credit card is required to start. At the end of the trial, you choose a plan to continue; your data and configuration are preserved regardless of which plan you select.
Yes. Supa is available on iOS and Android. Frontline staff use the mobile app to complete checklists, action tasks, and submit incident reports. The app is lightweight and designed to run smoothly on any smartphone, including older or lower-end devices. Managers and admins can also use the web dashboard for configuration and reporting.
Yes. You can change your plan at any time from Settings > Billing > Change Plan. Upgrades are immediate. Downgrades take effect at the start of the next billing cycle, so you retain current-plan features until then.
Billing on the Growth plan is based on active users during the current billing period. A user is considered active if they have logged in at least once during the period. Deactivated users — those you’ve removed from your organization or set to inactive — are not counted. You can review active user counts at any time in Settings > Billing.
Monthly plans have no minimum commitment — you can cancel or change your plan at any time. Annual plans require a 12-month commitment but come with a discounted rate. Contact the sales team or your account manager for annual pricing details.